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Customer Services
Guarantee:
If you have a question
or complaint about your purchase, please contact us.
If
you find that a product does not meet your needs,
you
can return or exchange it up to 30 days after it was
shipped to you. Before returning a product, you must
contact us for an RMA --Return Merchandise
Authorization.
Returned products must come back in original packing
material, have a copy of the invoice and be in resalable
condition. On these returns, we do not refund the
original cost of shipping.
There is a one year limited manufacturer's warranty for products that
suffer mechanical failures. Of course, this does not
apply to products that have been physically damaged by
you or have been used for a purpose for which they were
not intended. On warrantee returns, we will supply
you with a UPS return authorization with your RMA.
Ordering
You can also place an order by phone at 800-869-8450;
Our fax line is: 561-743-3504. Send mail to:
TherapyShop.com, PO Box 8979, Jupiter, FL 33468
Payment
We accept
Visa, MasterCard,
American Express, Discover Card and PayPal.
Institutions and recognized businesses can buy with a
purchase order. These can be mailed or faxed to us.
Our fax line is: 561-743-3504. Send mail
to:TherapyShop.com, PO Box 8979, Jupiter, FL 33468
Sales Tax
Orders shipped to Florida only will be charged
6.5% FL state sales tax.
Privacy
We are committed to your privacy and will not sell or
give information about you to another party.
Security
TherapyShop.com uses industry-standard SSL (secure socket
layer) technology to protect your credit card number and
other information.
Errors
If an error in a price or shipping charge turns up on
this site, we are not obligated to deliver products or
services at the incorrect price.
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